Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. If the condition of the part changes, if there are signs of use, or if any parts are missing, you may not receive a full refund.

To start a return, find the item in your purchase history. Click to start a return and select the reason.

Please note that returns will need to be sent to the following address:
Gold River Motorsports
11267 Coloma Rd C1
Gold River CA 95670

If your return is accepted, you will need to ship the item through UPS or USPS to the address listed above. Items sent back to us without first requesting a return will not be accepted. You are responsible for the cost of shipping the item back to us.

You can always contact us for any return questions through “Contact seller.”

If your shipment is being delivered via freight truck (LTL), you will be responsible to offload the delivery, regardless of shipment weight. You must also provide a valid working phone number for the carrier to contact you and initiate delivery. You are responsible for the cost of shipping the item back to us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as ECU, Main Wiring Harness, Rectifier, and Right/Left Start Switch. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

International Returns
You are responsible for the cost of shipping the item back to us. We suggest using a carrier that provides a tracking number and signature confirmation. The customer is responsible for any applicable brokerage or customs fees.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at goldrivermotosport@gmail.com